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Starry Sky

1. Who We Are

Genesia Solutions (“Genesia,” “we,” “our,” or “us”) provides business-development and marketing services, including SMS communications operated under “The Dialers” brand. We are registered at 1111B S Governors Ave, STE 21655, Dover, DE 19904 USA. If you have questions about this policy, email privacy@genesiasolutions.com.
 

2. Information We Collect

CategoryExamplesHow We Collect

Contact DataName, email, phone number, postal addressForms, account signup, email, phone

Business DataCompany name, role/title, service interestsDirect communication, onboarding

Device & UsageIP address, browser type, pages visited, cookiesAutomatic, via website & analytics tools

Payment & BillingBilling address, last four digits of cardSecure payment processors (we never store full card numbers)

SMS PreferencesOpt-in status, keyword responses (HELP/STOP)Opt-in forms, text messages
 

3. How We Use Your Information

  • Service delivery: Provide and manage our marketing, appointment-setting, and SMS services.

  • Customer support: Answer inquiries, troubleshoot issues, and improve service quality.

  • Marketing: Send newsletters or promotions only with your prior consent.

  • Analytics & security: Monitor website performance, detect fraud, and secure our systems.

  • Legal compliance: Fulfil contractual and statutory obligations (GDPR, CCPA, TCPA, CAN-SPAM, etc.).
     

4. Legal Bases (GDPR)

We process personal data on the following grounds:

  1. Contractual necessity – to provide the services you request.

  2. Legitimate interests – to develop and secure our business, balanced against your rights.

  3. Consent – for optional marketing messages (you may withdraw consent at any time).

  4. Legal obligation – to comply with applicable laws and regulations.
     

5. How We Share Information

We do not sell or rent personal data. We share it only:

  • With service providers (hosting, CRM, payment processors) under written agreements.

  • For legal reasons (court orders, law enforcement requests).

  • In business transfers (e.g., merger or acquisition), subject to confidentiality.
     

6. Cookies & Similar Technologies

We use first- and third-party cookies for session management, analytics (e.g., Google Analytics), and to remember preferences. You can disable cookies in your browser, but parts of the site may not function correctly.

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7. SMS Terms & Conditions & Disclosure

 

Terms and Conditions and Disclosure
Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

The Dialers
Message type: Informative
Frequency: 2 messages per week (maximum)
“Message and data rates may apply.”
Text HELP for help.
Text STOP to opt-out.

https://www.genesiasolutions.com/privacy-policy

By opting into our SMS program you confirm (i) ownership of the mobile number provided, and (ii) that you are 18 years or older or have parental consent. Message delivery may be subject to carrier delays. Opt-out requests are processed immediately; no further messages will be sent unless you re-opt-in.

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8. Data Security

We follow industry best practices (HTTPS, encryption in transit and at rest, role-based access controls, regular security audits) to safeguard your data.

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9. Data Retention

We keep personal data only as long as necessary for the purposes described above, unless a longer retention period is required or permitted by law. SMS logs are retained for up to 24 months to comply with A2P 10DLC record-keeping rules.

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10. Your Privacy Rights

  • EEA/UK Residents: Right to access, correct, delete, restrict processing, or data portability.

  • California Residents (CCPA): Right to know, delete, and opt out of “sale” (we do not sell personal data).

  • To exercise any right, email privacy@genesiasolutions.com with the subject line “Privacy Request.” We will respond within 30 days.
     

11. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children. If we learn we have done so, we will delete the information promptly

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12. International Transfers

If you access our services from outside the United States, your information may be transferred to, stored, and processed in the U.S., where data-protection laws may differ from those in your jurisdiction. We rely on Standard Contractual Clauses or other approved safeguards for cross-border transfers.

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13. Changes to This Policy

We may update this Privacy Policy periodically. Changes take effect when posted on this page and indicated by the “Last updated” date. We will notify you of material changes via email or site banner.

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14. Contact Us

Questions or concerns?
Genesia Solutions
1111B S Governors Ave, STE 21655, Dover, DE 19904 USA
Email: privacy@genesiasolutions.com
Phone: +1 (302) 555-0123

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